The retail world of today is very different than it was 20+ years ago (and, yes, I’m old enough to remember). But, like the fashion world, some retail trends are coming full circle and starting to make a comeback (remember thinking bellbottoms would never return?). Retail used to be focused on the customer experience. Do you remember getting excited to go to Woolworth with your grandparents just so you could visit the soda fountain for a grilled cheese and milkshake? Years ago, shopping wasn’t just an ‘in and out’ thing. It was an all-day outing with the whole family. It was an experience.[Read more…]
4R Systems recently sponsored an article by Retail Touchpoints called “3 AI Success Stories: Tips from Overstock.com, Finish Line, and H&M.”
4R invites retailers to register for the complimentary webinar on its website.
BERWYN, PA, September 14, 2017 – 4R Systems, Inc., a leading provider of advanced omni retail inventory and supply chain solutions, announced its webinar for retail professionals, “Why Your Assortment Isn’t Returning Maximum ROI.” It will be held Tuesday, September 19, 11:00 am EST. Retailers can register here.
Mark G. Garland, Executive VP of Sales, Marketing and Solutions at 4R describes how omni-retail algorithms run parallel with customer demand.
How can retailers compete against Amazon if they can’t compete on price?
Customer experience can easily outperform price. More retailers are focused on localisation – optimising their supply chains to answer customer demand. True customer service moves beyond friendly clerks. It’s offering customers the products they want, when they want them, and where they want them.