Hess Express is one of the leading independent gasoline-convenience store retailers on the East Coast with retail outlets in 16 states from New Hampshire to Florida.
Hess had grown significantly over the past several years, however they found themselves struggling to manage the inventory for their high–revenue SKUs. They needed a solution that would allow them to scale, but at the same time would zero in on the most profitable answer, and 4R delivered both.
“….always in stock. Maximizing sales, profit and most importantly, customer service” said Kristy Cunningham, Director Retail Marketing. Hess has implemented 4R’s Profit Optimized Store Replenishment Service throughout their company owned retail stores. Enhancements were made by 4R to provide optimized orders directly to McLane their 3rd party distributor on a daily basis.
Hess Express was 4R’s first major convenience store retailer. It is is a market the company had been considering and its success with Hess Express confirmed the industry is a key part of 4R’s strategy. Convenience store retailers haven’t typically had the luxury of inventory planning and optimization solutions. Now there is a proven alternative, and a different approach to a key aspect of the retail business.
Hess Express sought to find a solution that would allow them to scale and manage their inventory profitably.
- IPMax SR – Store Replenishment
- Profit optimized orders, daily
- Orders are interfaced daily and sent directly to their 3rd party distributor
- Better store in-stocks
- Highly scalable
Company: Convenience Store Retailer
Woodbridge, NJ, USA
Description: Hess Retail Marketing is the leading independent gasoline convenience store marketer on the East Coast with retail outlets in 16 states from New Hampshire to Florida. Hess Retail Marketing has doubled the number of stores over the past decade. Hess’ focus is on providing great value, differentiated product offerings and best-in-class speed of service to create a great experience for the one million customers they serve every day. More information is available at www.hess.com.
“…always in stock. Maximizing sales, profit and most importantly, customer service.”
—Kristy Cunningham, Director Retail Marketing
- Hess Express maximizes profit and improves customer service with 4R Systems’ Profit Optimized Store Replenishment Service