As technology and customer expectations continue to change, new fulfillment methods will continue to rise. Make sure your supply chain is ready to handle these inevitable changes.
The strongest supply chains have inherent weaknesses that can cause lost revenue or excessive markdowns.
“The only constant in life is change.” —Heraclitus
If you want your business to grow, you will need to focus on building a positive customer experience (CX). Why? Providing a positive CX can directly increase your revenue in 2-3 years. A survey asked 1,920 business professionals to share their number one priority for the next 5 years. Creating a positive customer experience came in first, beating product and pricing.