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As a retail professional, you know it’s far less expensive to retain a current customer than it is to gain a new one. It is crucial to turn first time customers into loyal customers who return time and again to make purchases.
You must create powerful customer experiences by using machine learning to understand what your customers want and ensure you have this in stock at
the right store.
While this is easier said than done, there are some key things luxury retailers can do to improve shoppers’ customer experiences.
- Understanding Consumer Buyer Patterns
- Right Product
- Right Place
- Right Time
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